+977 9849 116 284 (Santosh)

Trip Booking Terms


1. Bookings:

To book any activity with ‘Nepal Everest Guide’ please send a completed booking form to info@nepaleverestguide.com . This constitutes an agreement that you have read and understood the terms and conditions below. I recommend that you try and book at least 4 weeks in advance (especially in the peak season) so that accommodation, staffing and transport can be arranged. Last minute bookings are possible and in this instance I recommend that you call me direct.

1. Payment Conditions:

2.1: To book a package tour a 20% non refundable deposit is required at the time of booking by bank transfer.

2.2: For package tours full payment is required 45 days before arrival by bank transfer.

2.3: Immediate payment is required for internal flight service

2.4: Payment for ‘hotel booking only service’ is required 15 days before arrival by bank transfer.

Payment information (Nepalese Rupees Account):

Name of account holder:Santosh Prasad Gauli

Name of bank: Citizans Bank internatioal limited 

Bank Address: Nayabazar-16,kathmandu,Nepal

SWIFT Code: CTZNNPKAXXX

A/C NO: 0150000026cs

3.  Cancellations and Changes

Cancellations must be submitted in writing and the notice commence from the day it is received.

3.1 Package tours

45 to 31 days before arrival : 20% of package price

30 to 22 days before arrival : 25% of package price

21 to 14 days before arrival : 30% of package price

13 to 7 days before arrival : 40% of package price

Less than 7 days before arrival : 80% of package price

Re-booking: USD : 40 

3.2 Flight ticket service

Once ticket is issued, 45% of the total amount will be charged (100% charge for same day cancellation).

3.3 Hotel booking service

14-10 days before arrival: 15% of price

-9-3 days before arrival: 25% of price

-Less than 2 days before arrival: 80% of price

3.4 Changes to your booking must be submitted in writing by the person who made the original booking. I will always do my best to meet your requirements but required changes cannot always be guaranteed. Travelling in Nepal requires a degree of flexibility, good humor and an understanding that modes of transport, accommodation and itineraries may change, even after the tour has commenced. This can be without warning due to local weather conditions, landslides, flight delay, road blockages, flooding, snow, political unrest or delayed arrival. We are unable to refund any money in these conditions but will do our best to provide alternative arrangements in this instance. We do not accept any liability for any losses incurred in these circumstances as these situations are beyond our control.  

3.5 If the person who made the booking is unable to travel due to injury, death or family circumstance the booking may be transferred to another person.

4. Liability

Nepal Everest Guide acts as an intermediary between transportation and airline,train companies,hotels,tourist offices and all other contractors providing the services and as such is not liable for any loss, injury or damage sustained. Additional expenses incurred due to delays,accidents, natural disaster, political action and unrest must be borne by passengers. Participation in our promotional trips implies the tourist’s agreement to the above. No rain cheques or compensation will be given for non-attendance, rain or cancelled activities.Meals not taken are not refundable.

5. Insurance

Travel insurance is compulsory for all clients and should cover personal injury, medical expenses, death, helicopter rescue, repatriation, luggage, theft or cancellation. Please ensure your insurance covers any activity that you intend to participate in during your visit.

6. Warranty

Nepal Everest Guide is not liable for any injury, loss or damage the traveler suffers during or in connection with the journey, nor for itinerary modifications due to circumstances beyond Nepal Everest Guide’s control.

9. Documentation

A passport is required, valid for 6 months beyond your tour departure date. A visa is required for all nationalities apart from those with an Indian passport. This can be obtained from the Nepalese consulate in your country or on arrival in Nepal. If you obtain your visa on arrival you will need the correct visa fee in US$ and a passport sized photograph (please see http://www.immi.gov.np/visa/provisional-visa-arrangement-fee for up to date visa fees and forms).

Both a valid passport and appropriate visa (including cost) is the sole responsibility of the client.

10. Health advisories 

Please consult your physician for your specific needs as soon as possible so that you can obtain any required medical treatment before you travel. Altitude may be a concern to some travelers. Please advise Nepal Everest Guide if there are any medical conditions that could affect you whilst you are travelling in Nepal.

11. Complaints

Please contact Nepal Everest Guide if you have any complaint as soon as possible so that any issues can be dealt with quickly and effectively.